AcuFlight, Inc.

AUTOMATING THE FUTURE OF VOICE TECHNOLOGY

AcuFlight's voice-based inventory management services provide travelers an additional access point to any inventory of services and information 24/7/365 in a holistically integrated manner. Customer needs are taken care of and their records are updated with no human intervention.

People today expect to ultize technology in their everyday lives. The Internet has become an integrated part of  daily life. We want access to our favorite inventories, services and information 24/7/365 days a year. "Voice" access is a critical part of this evolution.

WHAT IS YOUR TIME WORTH? 


Check your flight information below. For voice access to all of FLIGHTSTATS date, please contact us for a demonstration.

Who Buys Our Services?

Travel Service Providers looking to reduce costs and improve profit margins; increase customer loyalty with minimal costs, minimal start-up times and rapid return on investment.

Travel Service Providers offering their customers a convenient and easy way to access and update their information, book and manage travel, access real-time flight  information, security requirements, weather reports and receive timely notifications regarding future trips.

Travel Service Providers offering state-of-the-art customer service solutions.

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Why Use AcuFlight? 

  • Increases profitability by lowering costs, improving customer service and building customer loyalty
  • Offers supplemental AFTER-HOURS support at a fraction of the cost of third-party after-hour's live agent service
  • Offers travelers voice messages and email alerts of canceled flights, schedule changes and other notifications of problems in a travel itinerary
  • Offers travel suppliers a new marketing channel-voice messages of new services and co-branding opportunities
  • Integrates with third-party inventories, hosts, databases and technology providers
  • Faster and more accessible than Internet solutions for frequent travelers
  • Offers immediate aid to travel-related crises (i.e., delays and cancellations)
  • Leverages staff for critical, lucrative and emergency situations
  • Supports overflow and emergency call transactions and traffic
  • Eliminates cost for internal developmentReduces costs of manned terminals by 60%-80% for “house-keeping” and non-lucrative follow-up tasks in pre-existing itineraries and orders
  • Improves customer service by eliminating hold time and offering real time solutions 24/7/365
  • Creates a new revenue source and improves margins
  • Expands supplier's brand by private label licensing the AcuFlight Services
  • Complements on-line and live-agent customer servicesOffers dynamic information 24/7/365 with no hold times or human intervention
  • Available in multiple languages

" There are millions of telephone calls generated each year, on-line and off-line, concerning travel and retail tranactions.But nobody has focused on the telephone portion of the on-line transaction. There is a huge gap between the Internet and customer service....whether shopping for travel, retail, banking or health care...only a phone call can be ultized to handle the follow-up tasks and problems, and these calls are costly for businesses.I believe not only can AcuFlight fill this gap, but can automate the process for its customers at a fraction of current costs. AcuFlight offers businesses and consumers user-friendly access to inventories with no-hold times or menus 24/7/365 days a year."

Suzanne M. Newman,  President AcuFlight, Inc.


2010 Register Trademark AcuFlight, Inc. 1431 Ocean Avenue, Suite 1516, Santa Monica, CA 90401


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